About Growcom

Growcom serves and represents Queensland’s fruit, vegetable and nut growers. We strive for the long term growth and success of horticultural farms and the industry as a whole.

Growcom’s members include fruit, vegetable and nut producers along with individuals, organisations and companies who have an interest in the future of Queensland horticulture.

At Growcom we champion our members’ needs and provide a hub for the Queensland growing community. We are the only organisation in Australia to deliver services across the entire horticulture industry – to businesses and organisations of all commodities, sizes and regions, and across the value chain. While we are Queensland-based, we deliver national-scale projects and policy initiatives.

Growcom’s core purpose is to advocate on behalf of our industry members. We are proud to support our growers and their families and to take our industry’s needs to all levels of government and key players in the supply chain. We also deliver a range of programs, services and opportunities that help businesses and industries achieve greater success.

If you are looking for a partner or service provider in horticulture the Growcom team has the industry knowledge and expertise to help.

GROWCOM’S CORE CAPABILITIES:

SUSTAINABLE & EFFICIENT FARMING

Growers understand the importance of achieving efficient and sustainable farming operations. Growcom has a strong team of experienced staff who work with growers towards energy and water use efficiency, effective irrigation management, and optimising soil health and stability while minimising the off-farm movement of sediments, nutrients and farm chemicals.

More broadly, we strengthen government support for an industry self-management approach to environmental sustainability, and broker public and private investment in projects that deliver improved environmental outcomes.

BIOSECURITY & CHEMICAL ACCESS

Pest management and biosecurity are of critical concern in the horticulture industry. Growcom plays a key role in contributing to biosecurity policy and import risk assessments and we deliver practical services around pest management planning and chemical access. Growcom has expertise in preparing the case for and holding minor use / off-label permits for pest management products. We have a detailed understanding of the regulatory frameworks for agricultural chemical access and use, excellent networks across the government and private sectors and a strong track record in preparing submissions regarding biosecurity and chemical management. We actively support growers to apply integrated pest management approaches and to manage and use pesticides responsibly.

CLIMATE RISK MANAGEMENT & DISASTER RESILIENCE

Growcom’s expertise in climate adaptation and disaster resilience is well-recognised within industry and across both the Queensland and Federal Governments.

Our team has extensive experience in researching and delivering climate risk assessments and adaptation planning from farm business through to industry scales. We can also assist with advice on carbon farming and emissions reduction options. Growcom plays a central role in assisting horticulture growers in preparing for, recovering from, and building resilience to natural disasters and extreme weather events.

WORKFORCE DEVELOPMENT

Growcom is pleased to be part of the Queensland Agriculture Workforce Network (QAWN) initiative, funded by the Queensland Government. Our Agriculture Workforce Officers help optimise the supply of appropriately skilled and trained workers to farm businesses. We scope industry workforce development needs; help navigate options for appropriate qualifications and training; and connect employers and employees with job service providers, subsidised training and a range of relevant government programs. Our aim is to help build a workforce that underpins the productivity and profitability of the agriculture sector.

INNOVATION & AG-TECH

Technological development, innovation opportunities and digital disruption make this an exciting time to be in the horticulture game. Many growers, however, have little time to properly investigate their options or tap into the innovation grants and subsidies available through government programs.

Growcom is active in driving the uptake of ag-tech and innovation in horticulture – in the field, pack shed, regions and supply chain. Our team supports growers to pursue innovation through a robust planning process and we build connections between key players across the research, training, business, finance and investment spheres to facilitate smart solutions and new opportunities for business growth and regional development.

EXPORT READINESS

Growcom is pleased to be part of the Export Facilitator pilot project for the Australian vegetable industry, funded through Hort Innovation. The service helps growers work their way through a rigorous review process to build their export readiness. Our Export Facilitator has extensive networks across the government and private sectors and in-depth knowledge of the export process and market access opportunities for horticulture produce.

VIEW THE GROWCOM PRIVACY POLICY

Thanks for visiting Growcom! In order to provide our services to you, we need to collect some personal information from you, and we understand that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our services and website (Services). In this Privacy Policy we, us or our means Queensland Fruit & Vegetable Growers Ltd t/a Growcom Australia ABN 51 090 816 827.

PERSONAL INFORMATION

Personal information: The types of personal information we may collect about you include:

  • your name;
  • your contact details, including email address, mailing address, street address and/or telephone number;
  • your role at your company, and your business email address and phone number;
  • information about the types of crops your business grows;
  • if a natural disaster occurs, information and images of any damage caused to your farm and crops by the natural disaster;
  • your credit card or payment details (through our third party payment processor);
  • your preferences and/or opinions;
  • information you provide to us through customer surveys;
  • details of products and services we have provided to you and/or that you have enquired about, and our response to you, for example if you enquire about which membership may be suitable for you, we will contact you using the contact details you provide to discuss our memberships;
  • information about the types of workshops you may be interested in;
  • your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
  • information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
  • additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
  • any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from third parties.

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect, hold, use and disclose personal information for the following purposes:

  • to enable you to access and use our Services, associated applications and associated social media platforms;
  • to share details of workshops you may be interested in attending, and to record your attendance at such workshops;
  • to assist the relevant state government in assessing the appropriate level of response to natural disasters which may have affected your crops;
  • to contact and communicate with you;
  • for internal record keeping, administrative purposes, invoicing and billing purposes;
  • for analytics, market research and business development, including to operate and improve our Services, associated applications and associated social media platforms;
  • to run promotions, competitions and/or offer additional benefits to you;
  • for advertising and marketing, including to send you promotional information about our products and services and information that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have; and
  • if you have applied for employment with us; to consider your employment application.
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) membership software including MembershipWorks, IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators including PayPal;
  • the relevant state government, if a natural disaster occurs which affects your crops. In this instance, we will share your name, contact details, and information and images of any damage caused by the natural disaster;
  • our employees, contractors and/or related entities;
  • our existing or potential agents or business partners;
  • sponsors or promoters of any promotions or competition we run;
  • anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
  • credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
  • third parties to collect and process data, such as Google Analytics. This may include parties that store data outside of Australia.

By providing us with personal information, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy law. You acknowledge that some overseas third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act and if any third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.

HOW WE TREAT PERSONAL INFORMATION THIS IS ALSO SENSITIVE INFORMATION

Sensitive information is a sub-set of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information or biometric information.

We do not currently collect sensitive information from you and we will not collect sensitive information about you without first obtaining your consent.

Provided you consent, your sensitive information would only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected.

Sensitive information may also be used or disclosed if required or authorised by law.

YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. You also have the right to contact the relevant authority in the country in which you are based.

STORAGE AND SECURITY

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

COOKIES AND WEB BEACONS

We may use cookies on our online Services from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services.

We may use web beacons on our online Services from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.

LINKS TO OTHER WEBSITES

Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

AMENDMENTS

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions and notices, please contact us at:

Queensland Fruit & Vegetable Growers Ltd t/a Growcom ABN 51 090 816 827

Email: growcom@growcom.com.au

Last update: 5 May 2020

© LegalVision ILP Pty Ltd

VIEW THE GROWCOM WEBSITE TERMS OF USE

Disclaimer: While we make reasonable efforts to ensure all content on this website is current and accurate, it is only general information, not advice. In our field, laws and regulations change frequently and individual circumstances vary greatly so please do not rely on information from our website without first undertaking your own research and/or obtaining independent advice.

Growcom serves and represents Queensland’s fruit, vegetable and nut growers. We strive for the long term growth and success of horticultural farms and the industry as a whole.

This website (Site) is operated by Queensland Fruit & Vegetable Growers Ltd t/a Growcom Australia ABN 51 090 816 827 (we, our or us). It is available at: www.growcom.com.au and may be available through other addresses or channels.

HOW YOU CONSENT TO THESE TERMS OF USE

If you access and/or use our Site, you are taken to have agreed to these terms of use (Terms). Please read these Terms carefully – if you don’t agree to them, then you must cease using our Site immediately.

WHEN WE MAKE CHANGES TO THESE TERMS OF USE

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.

PRIVACY

We respect your privacy and understand protecting your personal information is important. Our Privacy Policy (available on our Site) sets out how we will collect and handle your personal information.

YOUR LICENCE TO USE OUR SITE

We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms.  All other uses are prohibited without our prior written consent.

CONDUCT WE DON’T ACCEPT

When you use our Site, we expect you to abide by a certain standard of behaviour. You must not do or attempt to do anything that is unlawful, which is prohibited by any laws applicable to our Site, which we would consider inappropriate or which might bring us or our Site into disrepute. This includes:

(a) anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual’s consent) or any other legal rights;

(b) using our Site to defame, harass, threaten, menace or offend any person;

(c) interfering with any user of our Site;

(d) tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;

(e) using our Site to send unsolicited electronic messages; or

(f) facilitating or assisting a third party to do any of the above acts.

COMPETITORS ARE EXCLUDED FROM USING OUR SITE

You are prohibited from using our Site, including our Content, in any way that competes with our business.

We’ve designed our Site for you to use it personally, and not on a commercial basis. You must not use our Site, or any of our Content, for your commercial purposes, including, for example, to advertise your own business or for any other revenue generation activity.

INFORMATION

Please note that our Content is not comprehensive and is for general information purposes only. Our Content does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of our Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, we own or license all rights, title and interest (including intellectual property rights) in our Site and all of our Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or our Content. You must not:

(a) copy or use, in whole or in part, any Content;

(b) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

(c) breach any intellectual property rights connected with our Site or our Content, including (without limitation) altering or modifying any of our Content, causing any of our Content to be framed or embedded in another website or platform, or creating derivative works from our Content.

CONTENT YOU UPLOAD

You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on our Site.  If you make any User Content available on or through our Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Site.

You agree that you are solely responsible for all User Content that you make available on or through our Site. You represent and warrant that:

(a) you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and

(b) neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

THIRD PARTY SITES

Our Site may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites.

WHAT HAPPENS IF WE DISCONTINUE OUR SITE

We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by law, we make no representations or warranties about our Site or our Content, including (without limitation) that:

(a) they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;

(b) access will be uninterrupted, error-free or free from viruses; or

(c) our Site will be secure.

You read, use and act on our Site and our Content at your own risk.

OUR LIABILITY IS LIMITED

To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or our Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that our Content is incorrect, incomplete or out-of-date.

INDEMNITY

To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end.  It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

TERMINATING THESE TERMS

These Terms are effective until terminated by us, which we may do at any time and without notice to you.  In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

DEALING WITH A PROBLEM

If you would like to give us feedback, please contact us – we appreciate your input. In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith.  All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

IF A PART OF THESE TERMS ISN’T RIGHT

If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

WHICH LAWS GOVERN THESE TERMS OF USE

Your use of our Site and these Terms are governed by the laws of Queensland. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Queensland and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Site may be accessed throughout Australia and overseas.  We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia.  If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions and notices, please contact us at:

Queensland Fruit & Vegetable Growers Ltd t/a Growcom Australia ABN 51 090 816 827

Email: growcom@growcom.com.au

Last update: 5 May 2020

© LegalVision ILP Pty Ltd