Privacy Statement

Growcom privacy procedures and web site privacy statement

We understand and appreciate that users of our web site are concerned about the privacy afforded to their information collected via the Internet. We are committed to providing our users with a high level of privacy in relation to the personal information that is collected whilst on-line. To display this commitment, we provide the following privacy statement for our users viewing.

Personal information collected

The type of information generally collected by Growcom includes your name, address, telephone number, facsimile number, email address, and credit card number. This information is collected in order for Growcom to perform the services that you have requested.

When you look at this web site, our Internet Service Provider makes a record of your visit. The following information is logged for statistical purposes:

• your server address
• your top level domain name (for example .com, .gov, .au, etc)
• the date and time of your visit to the site
• the pages you accessed and documents downloaded
• the previous site you have visited
• the type of browser you are using.

We do not use or disclose your personal information collected to any third party without firstly gaining your consent, or where it is required by law.

Use and disclosure of personal information

Your email address is recorded only if you send an email message to us. We respect the confidentiality of the information you provide to us. As such, any personal information that we collect will only be used for the purpose for which it has been provided to us. Under no circumstances will your email address be added to a mailing list or used for any other purpose without your consent being obtained, or where it is required by law.

Users should be aware that there are inherent risks transmitting information across the Internet.

Personal information quality

Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, contact us and we will use all reasonable efforts to correct the information.

Personal information security

Growcom is committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

Access to personal information

You can request us to provide you with access to the personal information we hold about you. If we are able to, we will provide you with access. A fee may apply to such access. If we deny your request for access, we will let you know why. Access is limited to our record of your address, occupation, marital status, age, sex, accounts with us and balances and statements relating to those accounts.

Cookies

A cookie is a piece of information that an Internet website sends to your browser when you access information at that site. Cookies indicate to a website that you have been there before and they can be used to record what parts of a website your computer is visiting. Cookies do not identify individual users, although they do allow identification of the type of browser used and the Internet Service.

Provider (ISP).

Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, and may be used to track your browsing behaviour upon return to the issuing web site. On the other hand, session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.

This web site only makes use of session cookies. It is only during a search query of the web site that session cookies are used. No cookies are used on this web site except for those associated with the search engine. The web site statistics for this site are generated from the web logs, as outlined above.
Once you close your browser the session cookie set by this web site is destroyed. We assure you that no personal information is maintained which might identify you, should you visit our website at a later date.

Promotional material

If you have registered to receive email communications from us and later change your mind, you may contact us to have your name removed from our distribution lists. You have the following options to do this:

1. You can send an email to growcom@growcom.com.au
2. You can send mail to the following address:

Growcom
PO Box 202
Fortitude Valley Qld 4006

You may view our privacy policy document at our office. This document sets out our policies on the management of your personal information.

For more information

If you have any questions, concerns or comments, please email growcom@growcom.com.au