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Provide strong leadership to horticultural growers in developing policy on issues affecting production horticulture
Provide powerful representation of horticultural interests to local, state and national governments, government agencies and key stakeholders in the supply chain
Deliver professional services to horticultural growers and other horticultural stakeholders to enhance their business efficiency and profitability
Provide an information hub on issues relating to horticulture at a state and national level.
Growcom is an independent commercially focused not-for-profit organisation that provides a range of relevant services to help members, clients and partners achieve greater success in the Queensland horticulture industry. Growcom is widely considered the “voice” of horticulture on issues common to all commodities and works to engender support for the horticulture industry in the community.
Growcom embraces and promotes innovative, responsible farming and business practices. We are a progressive organisation with a strong track record and 90 year history.
This policy outlines the ways in which Growcom collects, uses, discloses, stores, secures, manages and disposes of your Personal Information.
Where the words “Personal Information” are used in this policy, that expression means information or an opinion that is either specifically about you, or if you are not specifically identified where you are reasonably capable of being identified, irrespective as to:
- Whether the information or opinion is true or not; and
- Whether the information or opinion is recorded in a material form or not.
The kinds of Personal Information we collect and hold [APP 1.4 (a)]
The kinds of Personal Information we collect from you may vary depending upon the nature of the services or advice you have instructed us to provide. Generally, we will collect information regarding your name, contact details, gender, date of birth, family members and business information/details dependent on the service provided. For example, for industrial relations work, your ABN and staffing information might be collected for writing agreements where you have agreed that the work should proceed.
We may also collect and hold other pertinent information directly related to your contact with us, such as survey information which you have volunteered to give us.
How we collect and hold your Personal Information [APP 1.4 (b)]
We will collect the majority of your personal information from you directly. We may also however obtain your personal information from members of your family or workforce where they have been given authority to provide information on you or your business.
We do not share information about you with other agencies without your express permission unless it:
- is necessary to provide you with a service that you have requested
- is required or authorised by law
- will prevent or lessen a serious and imminent threat to your health or those in your immediate vicinity.
How do we safeguard Personal Information?
We make every reasonable effort to ensure that personal information is accurate and complete. We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organisation. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases we may ask for a written request for correction.
We protect personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorised access to personal information.
We use appropriate security measures when destroying personal information, including shredding paper records and permanently deleting electronic records.
We retain personal information only as long as is reasonable to fulfil the purposes for which the information was collected or for legal or business purposes.
You may request access to personal information about you that we hold. We encourage you to contact us about your personal information if you find that it is not accurate or complete.
You may opt out of any further contact from us.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
Growcom strives to create safe, honest and informative communities in an environment that respects the opinions and values of all visitors. We encourage you to engage with us on our social media sites and we will join the conversation where possible. Whilst we welcome debate and acknowledge criticism, trolling and abuse will not be tolerated. Comments will be removed if considered offensive, harassing, threatening, unlawful or deemed spam-like in nature.
We use Google Analytics to collect information about how people use the Growcom website. The information we obtain from Google Analytics helps us understand user needs so that we can offer a better user-experience.
Contact us about your privacy concerns.
Alternatively, you can write to us at:
C/- Chief Operating Officer
PO Box 202
Fortitude Valley Q 4006